This Privacy Policy sets out the basis on which information collected from the users or provided by the users is processed by us, H.G. & SONS, a company incorporated under the laws of India and having its registered office at [Rajkot], India and/or its subsidiary(ies) and/or affiliate(s) (collectively hereinafter referred to as the “H.G. Sons”), which operates various websites, apps, newsletters, and other services including but not limited to delivery of information and content via any mobile or internet connected device or otherwise (collectively the “Service(s)”).
This Privacy Policy forms part and parcel of the Terms of Use for the Services. Capitalized terms which have been used here but are undefined shall have the same meaning as attributed to them in the Terms of Use. The Company respects the privacy of the users of the Services and is committed to protect it in all respects.
We collect and process some or all of the following types of information in the course of you using our Services. The type of information we collect will depend on the circumstances and the Service you are using. Generally speaking, the information about the user as collected by the Company is:
This information includes, but is not limited to, basic contact information provided by you on our Website, which may include your name, mobile number, address, e-mail address, date of birth, demographic information, gender, interests, preferences, place of work, position, and country.
For example, the Company may collect personal information when you register on the Website, subscribe to our Services, or request further information. It can also include information that we have not requested but which you have volunteered, such as information provided during interactions via comments or other submissions you have made to our online Services, such as online forums, in response to a survey, while requesting certain Services or products, or to enter a sweepstakes, contest, or other promotion.
When you register using your other accounts like Facebook, Twitter, Gmail, etc., we may retrieve information from such accounts to continue to interact with you and to continue providing the Services.
The Company may use your information to provide you with information, special offers, and promotions via various means including e-mail. You may instruct the Company at any time not to use your personal information covered by this Privacy Policy to provide you with special offers and promotions.
In case you choose to decline to submit personal information on the Website, the Company may not be able to provide certain sites/content/apps/services/features to you. We will make reasonable efforts to notify you of the same at the time of opening your account. In any case, we will not be liable or responsible for the denial of certain services to you for lack of you providing the necessary personal information.
You may choose to purchase any subscription or paid Service using a credit card, e-wallet, or any other electronic payment system. When you choose any subscription or paid Service, we or our payment system provider may collect your purchase, address, or billing information, including your credit card number and expiration date, etc. (“Payment Information”).
However, when you order using an in-app purchase option, the same is handled by such platform providers. Typically, the Payment Information is provided directly by users, via the Website, into the PCI/DSS-compliant payment processing service to which the Company subscribes, and the Company does not itself process or store the Payment Information, except as stated herein.
The subscriptions or paid Services may be on auto-renewal mode unless cancelled. If at any point you do not wish to auto-renew your subscription, you may cancel your subscription before the end of the subscription term.
This Payment Information is used to provide you your requested Services, manage your account, communicate with you, and enforce any terms of service or agreement related to the Website. We use any Payment Information we acquire from you only to fulfill your order.
In some circumstances, you might provide us with information about other individuals. You must ensure that:
By submitting the information about others, you represent and warrant that you are authorized to do so and that the person about whom you are providing the information has explicitly consented to have all information used, processed, disclosed, and transferred in accordance with this Privacy Policy.
The Company and the parties with whom we work (e.g., business partners, advertisers and advertising servers) may place, view, and/or use cookies, web server logs, web beacons, mapping pixel/pixel tags, or other electronic tools to collect statistical and other information about your use of the Website and other websites.
This information may include your IP address, browser type, language, operating system, mobile device, geo-location data, state or country from which you accessed the Website, pages visited, date and time of visit, websites visited before and after, number of links clicked, functions used, databases viewed, searches requested, and advertisements viewed.
For more information, please see our Cookies Policy, which forms part of this Privacy Policy and the Terms and Conditions of the Website.
We automatically collect limited information about your computer’s connection to the Internet, mobile number, etc., when you visit the Website/Service. We automatically receive and log information from your browser, including your computer’s name, operating system, browser type and version, IP address, CPU speed, and connection speed.
We may also collect log information from your device, including your location, IP address, device name, serial number, or unique identification number.
Besides web beacons, we may also use clear GIFs in HTML-based e-mails sent to our users to track which e-mails are opened by recipients. We use this information to measure traffic and improve Website/Service quality, functionality, and interactivity.
We may receive information about you from other sources, add it to our account information, and treat it in accordance with this Privacy Policy. If you provide information to the platform provider or other partner, your account information and order information may be passed on to us.
We may reference other sources of demographic and other information in order to provide you with more targeted communications and promotions. We use analytical tools to track user behaviour on our Website. These tools help us understand our users’ demographics and interests.
The Company or third-party advertisers or their advertising servers may also place or recognize unique cookies on your computer or use other electronic tools in order to help display advertisements that you see on the Website or on other websites.
We use information held about you for our legitimate business interests for the following purposes:
If you would prefer that we do not use your information to market or promote our products and Services to you, please either:
Unless specifically requested, we ask that you not send us, and you shall not disclose, on or through the Services or otherwise to us, any sensitive personal information such as information related to racial or ethnic origin, political opinions, religion, health, biometrics, genetic characteristics, national identification numbers, criminal background, trade union membership, or administrative/criminal proceedings and sanctions.
The Company may share information with its employees, agents, officers, group companies, and affiliates for the purpose of processing information on its behalf.
The Company may share information with third parties on an anonymous and aggregate basis to help develop content, services, and advertising. The Company may also share your information with sponsors or third-party providers for services such as database management, maintenance services, analytics, marketing, data processing, and message distribution.
Some of our online services carry embedded content controlled by third parties for services such as social sharing, commenting, reviewing, and displaying video or images. When you interact with these services, they may collect information from and about you.
The Company may disclose your personal and other information to unaffiliated third parties if such disclosure is necessary to:
If you log in with or connect a social media service account with our Services, we may share your user name, picture, likes, activities, and comments with other users and the social media service provider.
If the Company sells all or part of its business or transfers its assets or is involved in a merger, your information may be transferred as part of that transaction.
We may share information about you for any other purposes disclosed to you at the time we collect your information or pursuant to your consent.
The Website/Service may include links to other websites or applications, which are governed by their respective privacy policies. The Company is not responsible for the privacy practices of such third parties.
Any personal information you provide to the Company is kept on secure servers with limited access. The Company uses reasonable administrative, technical, personnel, and physical measures to safeguard personal information against loss, theft, unauthorized access, disclosure, or modification.
However, no security system is impenetrable. We cannot guarantee the security of our database or that information supplied by you will not be intercepted while being transmitted over the Internet.
Some of the uses and disclosures mentioned in this Privacy Policy may involve the transfer and processing of your personal information to various countries around the world that may have different levels of privacy protection than your country.
You have a number of important rights free of charge, including rights to:
If you would like to exercise any of these rights, please contact us with enough information to identify you and let us know the information to which your request relates.
We will retain information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
Except where otherwise indicated, we do not knowingly collect or store any personal information from children under the age of 13. If you are aged 13 or under, please do not provide us with information relating to you or to others.
Depending on the service, we may also seek to obtain the consent of your parent or guardian if you are under the age of 18.
The Company may alter this Privacy Policy to incorporate necessary changes in technology, applicable law, or any other variation from time to time by posting revisions on this web page. Such changes will be effective upon posting.
All questions, comments, and requests regarding this Privacy Policy should be addressed to: [ADD DETAILS OF YOUR LEGAL DEPARTMENT AND LEGAL HEAD]
Redressal Mechanism: Any complaints or concerns with regard to the processing of information provided by you or breach of these terms shall be immediately informed to the designated Grievance Officer in writing by e-mail.
We request you to please provide the following information in your complaint:
Like most websites, the Company’s website (hereinafter “Website”) uses cookies to distinguish you from other users.
A cookie is a piece of software code that an internet website sends to your browser when you access information at that site. A cookie is stored as a simple text file on your computer or mobile device by a website’s server.
This Cookie Policy forms part of and is incorporated into our Website Terms and Conditions. By accessing the Website, you agree that this Cookie Policy will apply whenever you access the Website on any device.
We use cookies for a number of reasons, including:
These cookies are used to recognize repeat visitors and recommend content based on prior browsing history.
These cookies monitor how visitors move around the Website and how they reached it.
These cookies maintain your identity or session on the Website and help manage functionality such as polls and comments.
Social sharing, video, and other services offered on our Website may be run by other companies, which may place cookies on your device.
Most browsers allow you to turn off cookies. However, switching off cookies may restrict your use of the Website and affect the way in which the Website operates.